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Lesson Booking Policies & Terms

Effective as of September 15th, 2025

These terms and conditions apply to all private voice lessons, including in-person, virtual, and audition coaching sessions. They are designed to support a respectful, productive, and professional learning environment.
 

1. Scheduling & Communication

  • Lessons are booked in advance through the booking calendar, email, or text.

  • If you need to make a change, please let me know in writing (email or text) so we can find a new time if possible.

  • I’ll send reminders when I can, but it’s ultimately your responsibility to keep track of your lesson times.
     

2. Payment

  • Deposits for single lessons are payable in advance, with the remainder due at the end of each lesson. 

  • Subscriptions or multi-lesson packages must be pre-paid and will be booked according to your plan.

  • Payments can be made via the website, e-transfer, or through the emailed invoice link. 

  • If a payment is overdue, we’ll pause lessons until the balance is cleared.
     

3. Cancellations & Rescheduling

  • Please provide at least 48 hours' notice for any cancellations or rescheduling.

  • Cancellations with less than 48 hours’ notice and no-shows will be charged the full lesson fee.

  • In the case of illness or genuine emergencies, please contact me as soon as you can — I may be able to waive the fee at my discretion.
     

4. Late Arrivals

  • Lessons begin and end at the scheduled time. If you arrive late, the session will continue for the remaining time but cannot be extended.
     

5. Lesson Format

  • Lessons may be held in-person or virtually based on the option you have selected.

  • For virtual lessons, please ensure your device, internet connection, and software are setup and tested before the lesson begins.

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6. Materials & Recording

  • Any materials (exercises, sheet music, tracks) provided are for your personal educational use only.

  • Please ask before recording a session. Recordings for personal practice use are generally welcome.
     

7. Practice & Progress

  • Your progress will be supported with clear guidance, but consistent personal practice between lessons is key to your growth.
     

8. SUSTAINABILITY & Well-being

  • If you are feeling unwell, please inform me. We can often switch to a virtual session to avoid missing a lesson.

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9. Respectful Environment

  • Lessons are a safe and encouraging space. Mutual respect helps us get the best out of our time together.

  • If behaviour becomes disruptive or disrespectful, lessons may be ended without a refund.

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10. Teacher Cancellations

  • If I need to cancel a lesson, you will be offered a reschedule or full refund for any prepaid session.
     

11. Referral Program Terms

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Questions?

For inquiries or clarifications about these policies, please contact:
info@tahirihvejdani.com

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